Should You Rebrand Before Redesigning Your Website? (A Case Study)

Excel's Staging of the 2019 DC Swim Show
Excel Event & Lighting Solutions' event production for DC Swim Week 2019

Welcome back to Webapalooza—our celebration of the websites we’ve recently launched on behalf of our clients. Last entry, we looked at how a well-planned website helped a nonprofit health care provider better serve its patients while also growing its donor base.

Now it’s time to see how a growing B2B company used its website redesign as an opportunity to also reinvent its brand.

Excel Event & Lighting Solutions: Experiences Made Perfect

Excel Event & Lighting Solutions is a full-service event production company serving high-profile organizations throughout the Mid-Atlantic. Clients include the Baltimore Ravens, HBO, and the NCAA.

Excel combines everything event managers look for—anything-is-possible creativity, expert precision, and concierge-level service—into a single point of accountability. The result: delightfully perfect experiences for both the client and the client’s audience from start to finish.

Before: Excel’s Website Challenges

Challenge #1: The previous site (and overall brand identity) did not fully communicate Excel’s broad spectrum of event capabilities which includes planning, production, fabrication and décor, lighting design, and installation.

Challenge #2: The site’s language used vague promises like “excellent customer service” that did nothing to distinguish Excel from the competition. Copy described the company’s services, but did not offer up any differentiators. 

Challenge #3: The company was locked out of its existing website—an issue we see with increasing frequency. This occurs when a website was built years ago, and the client must rely on an expensive developer service contract to make edits.

Challenge #4: Excel felt the search engine optimization (SEO) plan was ineffective, a belief that our development team verified in one glance.

After: A New Brand First. Then a New Website to Match.

Our plan for Excel involved taking a step back—rebranding the company with a new name (from Excel Lighting Services to Excel Event & Lighting Solutions), new logo, and new brand positioning strategy and tagline (Experiences Made Perfect). This enabled us to help event managers not just understand what Excel does, but why they should choose Excel over the competition

Excel's Old Logo
Excel's Old Name & Logo
Excel's New Name, Logo & Tagline: Experiences Made Perfect
Excel's New Name, Logo & Tagline

We then tackled the web issues, writing and designing a new WordPress site that showcases those perfect experiences Excel is so adept at executing. Our creative team ensured site content sells and positions Excel, rather than just describes its services. Beautiful photos dominate the design and, combined with a minimalist site architecture, truly showcase the work. We also updated the organic SEO plan, writing page-by-page title and description tags to enhance search rankings and search engine user engagement.

Excel Home Page Design
We can bore you with all the technical details about how we helped Excel navigate the muddy waters of domain propagation, DNS records, and host transfer issues, but we will leave you to checking out the work—both ours and Excel’sat ExcelEventSolutions.com.

Is Your Website Clearly Communicating Your Difference?

At Devaney & Associates, we help companies turn their websites into one of their most valuable marketing assets with a dynamic suite of services that goes beyond web design and development. Our solutions can include:

  • Branding audits
  • Competitive analysis & market research
  • Brand identity & positioning statement development 
  • Website audits 
  • Web design or content refreshes
  • Content management, including blog and newsroom writing
  • Advertising, marketing & PR campaigns to drive people to your site

Contact us online or at 410-296-0800  to discuss how we can help you maximize your site’s value.